A1 Rata Grove Motel

* We accept that often there is a good reason for your not being able to complete your travel arrangements; however when we confirm your booking the unit is held for you and not resold.
* Accommodation in Franz Josef is limited and prior booking is important.
* Therefore a minimum of 48 hours notice is required for cancellation.
* A cancellation penalty of one night’s accommodation applies if the reservation is cancelled within 48 hours of arrival or in the case of non-arrival.


You can cancel your booking in the following ways:

* By email using our Booking and enquiry page or emailing direct to info@ratagrove.co.nz
* By phone: +64 3752 0741
* By Fax: +64 3752 0741